We hope you love your purchase but we understand that not everything always works out. If for you are not completely satisfied with your order then you can return an item to us, with the exception of sourced to order items, and we can offer you an exchange or refund.
The terms for returns are outlined below.
Full price items must be booked in for return by firstname.lastname@example.org days of purchase.
You then have an additional7 day period in which any return items must be received by us.
This allows for a total of 14 days from purchase.
Sale itemsmust be returned to us within 7 days of delivery to be eligible for a refund.
Any sale items returned after 7 days of delivery but before 14 days of delivery will be issued as a credit note. Please note that all one-of-a-kind vintage pieces are non-refundable when purchased on sale including flash sales such as 'Thank You Thursday'/ 'Black Friday'/ 'Cyber Monday'.
Payment plans are only available for purchase of full price items.
All refunds are provisional on items being returned in their unused and original condition and packaging.
[ For full refunds & exchanges details click here. ]